Tell us what it
is doing.
Fill this in and we will come back with a window, usually within the hour during business hours. If the house is cold right now, skip the form and call — that is faster.
Request a service visit
No obligation, no card required. Installation assessments are free.
Got it — we are on this.
You will hear from a real person shortly with an arrival window. If it is an emergency and you would rather not wait for the callback, phone (905) 555-0142 and we will dispatch immediately.
Three things worth checking first.
Genuinely — if one of these is the answer, you have just saved yourself a service call.
The filter
A blocked filter restricts airflow, trips the high limit and short-cycles the furnace — or freezes the AC coil solid. If yours is grey, change it and give the system an hour.
The breaker and the switch
There is a switch beside the furnace that looks exactly like a light switch, and it gets flipped by accident constantly. Check that, and check the breaker panel.
The thermostat
Dead batteries, a schedule you forgot about, or a mode set to "fan" rather than "heat". Worth thirty seconds before it is worth a service fee.
Smell gas, or your CO alarm has sounded? Leave the house first, then call us — and call Enbridge's emergency line at 1-866-763-5427.